3 Essential Ecommerce Email Templates To Grow Your Business
Working to build out the email marketing of your eCommerce business? These are the three eCommerce email templates that will make your life 100x easier and expedite your growth. Dive in to find out.
Getting started with email marketing can be intimidating. From creating campaigns to building out all of your automation, it is a heavy lift.
But what if you can have something that will save up your time and make your life easier by providing you with a blueprint for your emails?
Yes, we are talking about eCommerce email templates!
On average ROI associated with email marketing is extremely high. You can enjoy $36 worth of return for spending a single dollar.
But the faster you get your email ecosystem built out the faster you will see that ROI and the faster you can start improving on it.
Today, we will talk about three revenue-driving email templates that we also use here at MKTG Rhythm.
These templates will not only make your life much easier. But they will bring cohesion among your designs and provide a human element to your emails.
Things we are going to cover in today’s blog:
- Why is it Important to Have Ecommerce Email Templates?
- When and Where are you Going to be Using These Templates?
- Structure for Different Email Templates
- How to Implement and Use These Templates Interchangeably?
- How to Make Sure These Ecommerce Email Templates Work?
Why is it Important to Have Ecommerce Email Templates?
If you are starting out in email marketing, you might ask: What makes an email template so important to have?
Well, let’s face it, nobody wants to waste their time writing marketing emails from scratch over and over again.
So basically, what an email template does is make your life 100x easier by letting you create a functional and actionable email structure to fit your emails inside and send to your various prospects without any hassle.
In other words, an email template streamlines your processes and saves you a lot of time.
Moreover, if you’re trying to introduce automation early on in your email journey, eCommerce email templates will allow you to add variations to it.
Creating an email template can also provide you with a brand cohesive framework that you can use consistently while sending out emails.
So, to put it briefly, by having an email template by your side, you are going to have all the necessary nuts and bolts you need for your emails to function as you want.
With the help of eCommerce email templates, you can create different kinds of emails. Mostly used eCommerce email examples are:
- Campaign(thrust) emails
- Triggered(automated) emails
- Transactional emails
Campaign emails are thrust emails that you send to a specific audience or segment for a particular purpose. We intentionally create these kinds of emails around a product, call to reviews, etc.
Your campaign emails may contain your company’s newsletter, product recommendations, and similar types of emails. And having a template is a must to achieve success with it.
Triggered emails are automated emails that are set in motion by a specific behavior of a prospect or a customer.
Let’s consider the cart abandonment issue, for instance. If a visitor has added some products to its cart on your eCommerce store but hasn’t completed the purchase, a triggered email can be sent to him to re-engage him for completing the purchase. And for this, you are going to need a pre-defined template.
Transactional emails, as the name suggests, are the emails that are sent to the customer after they make a transaction/purchase.
These automated emails can be sent using email automation and marketing platforms like Klaviyo.
Transactional emails are usually sent when something is shipped, when someone needs to change the password, etc.
These emails will be a hundred percent deliverable because they have to be confirming an actual transaction.
Now that we have understood different types of emails, let’s move ahead and talk about eCommerce email templates that we should use for these types of emails in detail.
Here at MKTG Rhythm, we frequently get questions like: What do we need email templates for? Where should we use them?
To secure a win, you will need email templates regardless of which stage of the email journey you want to curate emails for.
You can use templates for:
- Featured or New product announcement emails
- Cart abandonment emails
- Newsletter emails
- Welcome emails
- Discount or sales emails
- Product reviews email
- Brand or product awareness email
- Free shipping emails
- Customer testimonial email
- Order confirmation email
- Follow up email
- Product upsell email
- BFCM customer winback email
So these are a couple of eCommerce email examples that you are going to be using your email templates for.
However, these emails will have different timings and different purposes of sending.
Moreover, the eCommerce email templates will function across your email ecosystem and help you build the foundation you will need down the road.
Once you have everything set in place, you can start to evolve and tweak your templates as time goes on.
Now, let’s get to the most crucial part and understand the three revenue-driving eCommerce email templates in detail.
As mentioned in the beginning, we are going to be talking about three types of email templates that yield results, and we also use them at MKTG Rhythm.
These are the emails templates that work for us:
- Everything Template (HTML template)
- Plain Text Template
- Hybrid Template
Everything template is based on HTML emails. HTML emails contain graphical elements like compelling buttons, attractive images, videos, text formatting, and whatnot. In other words, we can say that HTML emails are anything but plain.
If you want to learn more about HTML emails first, check out this blog, we wrote earlier.
So everything template is what we typically use at the early stage of a buyer’s journey.
In everything template, you should use elements of HTML email in different ways to ensure consistency and coherency with emails when building them out as a sequence.
Also, make sure that you add variations in your HTML emails using everything template. Why? Because most brands out there use the same template, and it becomes boring for the receivers to see that repeatedly.
Apart from variations, you also need to add some creativity to engage the customers.
Well, it might be getting a little confusing for you to grasp how everything template can be structured. So here’s a list of what we need to optimize in order to have a killer everything template:
- Header or Primary Image
- Body Content
- Dynamic code content
- Button options
- Secondary callout box
- Social proof (reviews boxes)
- Shop by category table and buttons
- Dynamic content blocks
- UGC options
- Unsubscribe button
- Discount disclaimer
The first thing that your email receiver is going to notice is your headline. It is the most crucial part where the receiver decides whether to open an email.
So you need to make sure your headline is intriguing and aligns with the content present inside the email.
The primary image will be the first thing your email receiver will gaze upon after opening your email.
It will be displayed at the top of your email. Therefore, it must capture the attention of your prospects to engage them to see what you have to say. Your primary image should convey right away what your email is about.
So, for instance, if we have to feature our special socks through email, we can make a primary image representing socks with a flair of creativity.
Now here comes the body of your email. In the body, you need to describe the purpose of your email and add some context.
The body of your email may contain a call to action, some more images, multiple types of buttons, links, coupon codes, etc. Furthermore, you can also have dynamic content inside the body of your email.
Dynamic content may include the receiver’s name, customized coupon code, etc.
Moreover, you may also highlight the benefits of your product in this section and can also add secondary callout boxes.
In marketing, social proof holds the utmost importance. Buyers tend to rely on and buy products that have benefited other individuals in the past.
So in our everything template, we also use different social proofs or review boxes for different audiences.
For instance, if we have to sell a product to a grandparent, we will add a review previously given by a grandparent. This makes the messaging and content much more relevant and impactful.
Now is the stage to incorporate the call to action in your email.
A call to action is a link, often embedded in a button, to direct users to perform a specific action. It can be a transaction, a website visit, etc.
You can add two types of CTAs in your everything template, primary and secondary CTAs.
Primary CTA directs users towards the action you want them to take in the first place, while the secondary CTA is the second option you provide your users.
In The Wild
Another area we’d like to add is in the wild portion. It really gives a great way of showing social proof. We’ll use these intermixed in the process of building out automation to give social proof around product categories or our business in general.
So those help to illustrate what it’s going to look like in the wild, how people are using them, and build out the use cases around it.
It’s a really easy table that people can add-in. And especially when you have a lot of user-generated content coming through your brand, that builds an argument if other people are enjoying this, I’ll enjoy it too.
So it makes that mental leap for people a lot easier. All of these are things that we can incorporate into our email automations at different times.
In the last, you can add your company’s information in the footer along with an unsubscribe button and discount disclaimer.
The unsubscribe button will help non-interested email subscribers get rid of the marketing emails.
Note that we can also use all these elements of everything template interchangeably.
Plain Text Template
The plain text template is based on plain text emails. Plain text email only contains plain text, and there are no visual, stylized fonts and fancy buttons. This is a type of email that you typically send as an individual.
The plain text template, just like the email format, is pretty simple with a high level of deliverability. Although this template is not as fancy as HTML, it still effectively drives the action you want to create.
This template is for writing to the point and concise emails.
The structure of a plain text template looks something like this:
- Greet the receiver
- Bold, Highlight text
If you have the data, the first thing you need to do is greet the email receiver with their first name.
Doing this will add a personal touch to your email, making the reader interested in reading further.
The next thing after greeting the customer is to introduce yourself and state the purpose of the email right away.
You can go like:
“Hey [first name], I’m Robbie, Chief Intern Officer at MKTG Rhythm. Earlier I sent you an email featuring our special socks, and I wanted to follow up to see if you have any questions about it.”
Since you can not add much using a plain text template, you can still play around with the styling of text a little by highlighting strong words, putting emphasis on specific terms by making them bold, etc.
For instance, you can bold your CTAs to make them extra visible to the readers.
The most important part of plain text emails is a call to action.
You can easily direct your users to your website through hyperlinking text in the email.
For CTAs, you can write terms like:
Check this out, Click here, View the collection, etc.
You can also provide product recommendations in this section along with a piece of content that supports it.
The hybrid template is a blend of both HTML and plain text templates. It has all the advantages of plain text email from the human perspective and all the functionality of an HTML email.
In a hybrid template, we can use different buttons, calls to action, multiple ways to incorporate dynamic content, etc. This helps to illustrate the point, drive a specific action, add that human touch, and make it warm and fuzzy the way we want it to be.
A hybrid email template can be structured, like:
- Begin with the sender: @name or @brand name
- State your purpose of emailing
- Body content (may also include dynamic content)
- Necessary buttons
- Possible product recommendations
- Sign off with email signature
So, we’re going to start these emails with the from the address of like name@brand name or @brandname
So like this one would be: Robbie @ MKTG Rhythm. It’s really easy, really simple, but that human element to it just makes it stand out more in the inbox.
You may have a small logo header. But you don’t necessarily need that.
The next thing you need to do is describe the purpose of your email just like we did in the plain text template above.
Tell the reader what your email is about and try to engage them to read along.
After you are done with the introductory part, it’s now time to add some helpful content to your eCommerce email design.
Since hybrid templates also contain HTML elements, you can leverage some images to get your point across more efficiently.
If there’s a dynamic element here, like in an abandoned cart, you may add them to pull those products dynamically.
You can also have dynamic product recommendations inside the body content.
No matter which type of template you are using, adding a CTA is necessary to get results from your marketing efforts.
So since you are using a hybrid template, adding a CTA inside a button will be preferred.
You can also add a secondary CTA, which can be less pronounced with the help of a ghost button.
Also, make sure to have adequate spacing between the text and the unsubscribe button to keep that human feel alive.
With a hybrid template, you can test which email template elements are working. For example, if HTML elements drive more results, you should use them more frequently and vice versa.
Frankly speaking, to finally know what’s working and what’s not, you need to test these templates.
Finding a balance and testing them is what will give you the definitive proof of how you’re going to use them? When are you going to use them? And what are you going to use them for?
So if we talk about personal messages, like a thank you email, a plain text template fits well in this scenario.
However, if you send a campaign email to a VIP segment to make them feel exclusive, you may use a hybrid template with a CTA.
An example could be:
“Hey [receiver’s name], here’s early access to our latest arrival. We wanted to give it to you first because you are a VIP.”
Contrary to that, if we have a broad product announcement to make that should reach a broad list of customers, you should always use HTML templates.
The best part is that we can use that template interchangeably very consistently and leverage it through email automation.
In short, we’re not reinventing the wheel over and over again. With the help of these templates, we can get our content to a place where it can function itself, driving revenue for us.
From there, we can go back and tweak and polish these templates if required, but initially, they will give that good foundation right out of the gate.
Once you’re revenue positive with this, you can have more latitude to make decisions and try new things.
We have seen the eCommerce email templates and how to structure them. But how can we make sure they really work?
Well, the answer lies in testing emails. There are a few different testing layers you can go through to ensure that the templates will be functioning the way you want them to.
Everybody initially struggles with outlook emails and finds it hard to make it look the way they want.
However, you can use tools like Litmus or Acid for this purpose. These tools will help you identify the areas you need to pay attention to in terms of structuring your email template and eCommerce email design.
Moreover, you can also test how your emails look on mobile devices and desktops—test whether your syntax, dynamic content, and buttons are working.
These integrations are going to be really helpful for you. You can even get to the place where you’re maybe incorporating a lot of dynamic information.
At the end of the day, once you get into this, you’re going to be using those three templates very interchangeably.
You can have some fun with them. Um, but then afterward, this will give you an excellent platform to work on.
But when you’re getting started, don’t let perfect get in the way of doing.
I always joke that if you’re in marketing and you’re not embarrassed by the marketing you’re doing next year, if you just getting started, you’re not doing it right because you’re not pushing yourself.
Here at MKTG Rhythm, we use these three very consistently, and they work out well for us.
These templates give us a good foundation to build initial automation, and we get things done in a scalable and systematized manner.
They drive revenue. Simple as that.
Now you have the secret sauce. It’s time to leverage these templates and start driving revenue.